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Eventually, I received an email confirming my cancellation.
The system asked for confirmation multiple times, suggesting I add more services instead of canceling. I attempted to cancel my subscription again. Given that I'd only used the service once, I naturally sought a refund. Further investigation revealed that I had made these payments for the past four months. On visiting their website, I discovered that my account was still active. I was shocked to find out that the charge was from Resume-Now. I followed the cancellation procedure, and the system confirmed my successful cancellation.įast forward to the present day, I noticed a deduction of $23.85 from my bank account.
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The alternative was signing up for a free trial, which I intended to cancel immediately after printing and saving my resume. The cost was a modest 2-3 dollars, and considering the effort I'd invested, I paid the fee to access the resume I'd created.
#RESUME NOW LOG IN PDF#
I spent considerable time building my resume, only to discover that the final pdf was laden with watermarks and placed behind a paywall. The platform claimed to be free, which I found appealing. Ultimately, the website fulfilled its purpose and provided the assistance I needed, but the undisclosed expenses associated with it make it an unjustifiable expense.ĭon’t use if you need a resume! No refund!Īpproximately six months ago, I used Resume-Now to create a resume. I hadn't utilized the site for a month, and the initial subscription cost was not disclosed, which is perplexing. I requested a refund of $23 and the option to terminate the subscription, but I received a response that I needed to cancel. I was unaware that there would be a recurring subscription fee, and despite repeatedly expressing my disinterest and intention to cancel, the person I spoke to on the phone insisted on highlighting the benefits of the subscription. Initially, the process was straightforward, but to my surprise, I later found a $33 charge on my credit card for a monthly membership to the website.
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A small fee is required to access and print the completed resume and download it. I discovered this website through my business class, which provided helpful resume templates and guidelines. The resume-now helpful but surprised for their hidden charges. Some of the associated names include, , and. It is worth mentioning that this company operates under various URLs, merchant accounts, descriptors, and phone numbers. Nevertheless, this company must be held accountable for failing to refund fraudulent transactions. This experience has taught me a valuable lesson about the importance of regularly monitoring my accounts. I rarely check this particular debit card account since I use it sparingly. While I successfully filed a chargeback for four, I am still left with a substantial amount of $798.40 for the remaining charges dating back to 2018/2019. However, despite admitting the fraudulent nature of the charges, they did not issue a refund for the unauthorized transactions. After threatening them on Reddit and filing disputes with the Better Business Bureau (BBB) and the Federal Trade Commission (FTC), they finally acknowledged that the charges were fraudulent and associated with a different account name. Over two weeks, I made numerous attempts to resolve this matter with their customer support.
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I recently discovered a series of unauthorized charges on my debit card, amounting to over $823, under the name BLD*RESUMENOW *******542. It cost me 823$ for nothing - Resume-now is a scam!
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